Given that our goal is to deliver practical, tailored and sustainable solutions it is very important that we work with our customers every step of the way to ensure they are comfortable with the solutions delivered and that the solutions are fit for purpose before we depart.

The length of time of a project varies and is based on a number of factors including:

• Business needs and challenges
• Size of the organization or team
• Scope of the project
• Budget

We appreciate the value of your time, and we make every effort to ensure that we structure our projects and scope of work so that we are not a burden on you and your team, and that the work is carried out efficiently and in the shortest time possible, without compromising quality.

Although we adapt our approach to your business needs and goals, a typical consulting project is organised in the following way:

1. Initial discovery meeting(s) to determine your existing challenges (‘as-is’ scenario) and your desired potential for the business, and obtain relevant information (under a non-disclosure agreement – NDA).
2. We will submit a proposal that includes a scope of work (SOW), pricing, requirements, and timelines for your consideration and acceptance.
3. Once the proposal is accepted, we will agree on a regular communication and milestone reporting plan, and we will commence with the analysis and assessment.
4. We then design and develop a roadmap (business plan) to present and agree with you. The accepted roadmap is documented together with an implementation plan and agreed with you.
5. We will then work with you and your subject matter experts to implement the roadmap.
6. After an agreed period we will check in with you to review the implementation and change effectiveness and address any gaps.

Although we prefer to have an official closeout of the project, we will continue to check in from time to time to ensure that the solution is working as it was intended and is delivering the results you expected.

Depending on the scope of the project, we normally agree fixed price contracts. This allows you to have a fixed budget with no surprises.

However for short-term consulting projects or urgent projects, we find that time and materials (disbursements) contracts are more appropriate.

We work in close collaboration with our customers to determine the scope of a project depending on the business needs, challenges and size of the organization. The project scope is typically determined during the initial consultation and discovery sessions.

For complex challenges we will normally perform an assessment, together with your nominated representatives (subject matter experts) at the start of the project to ensure that we define the scope of work appropriately to design the best solution to address the challenges.

Every company has different challenges, and it will depend on your goals and aspirations for business. We assess the business and its potential and deliver practical, tailored, and sustainable solutions designed to improve the operating effectiveness and growth of the business.

Our approach combines proven hands-on experience and deep business knowledge, coupled with access to global and local best practices.

Today’s business owners are facing ever-increasing challenges in their businesses, as well as difficulty keeping up with industry innovation and disruptions. Having a robust, agile, and forward-looking business strategy and risk management framework in place will help you unlock opportunities, build resilience, and grow a flourishing business.

We help business owners solve the following challenges, amongst others:

1. Cash flow and liquidity constraints
2. Slowing demand
3. Price increases
4. Staffing and lack of effective leadership
5. Unanticipated business disruptions